Shipping

Performanceimprovementplace sells a digital product: nothing is shipped physically. There are no packages, no carriers and no tracking codes — access to your program is delivered online.

How you receive access

After payment is approved, the access details are sent to the e-mail used at checkout within 15 minutes. Check your spam folder; if nothing arrives, write to [email protected].

The e-mail contains your login link and instructions to set a password for the members' area.

What is included in the delivery

Depending on the program you bought: recorded classes released inside the members' area, the calendar and links for live meetings and mentorship sessions, downloadable practical materials (worksheets, templates, checklists), and an invitation to the members' community for guided challenges and progress tracking.

The exact contents, format and duration of each program are described on its sales page before checkout.

Live sessions and community access

Live meetings are announced in the members' area and by e-mail with date, time and joining link. If a session is recorded, the replay is posted in the same area.

Community access is tied to your account and is released after your first login.

What you need

A device with an internet connection and an updated browser, plus a working e-mail address you can access. No app purchase and no special software are required.

Shipping costs

There are no shipping costs. The price shown at checkout is the full amount charged.

Where we deliver and support

Because delivery is online, the programs can be accessed from anywhere with an internet connection, subject to the language of the materials.

Delivery or login problems: [email protected] · · Performanceimprovementplace, .